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Quality Management Agent Your AI Partner for Smarter Answers, Happier Customers, and Higher Sales

Free Edition

Good for individuals or small teams trying real-time transcription and basic QA tools, with limited daily use.

$0/month

Free includes

  • 180 minutes of monthly voice session quality inspection.
  • 100,000 characters of online session inspection per month.
  • 15 material inspections per month.
  • Basic rule library (regex + sensitive words + volume).
  • English language support only.
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Basic Edition

Great for teams needing meeting transcription and summaries, plus simple QA tools to improve efficiency

$9.9/month

Basic plan includes

  • 360 minutes of monthly voice session quality inspection.
  • 500,000 characters of online session inspection per month.
  • 30 material inspections per month.
  • Advanced rule library (silence, interruption, speech rate, emotion).
  • Multi-language support (English, Japanese).
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Pro Edition

For teams requiring advanced transcription, translation, and call quality checks, with scalable QA management.

$19.9/month

Pro plan includes

  • 14,400 minutes of monthly voice session quality inspection.
  • 2,000,000 characters of online session inspection per month.
  • 120 material inspections per month.
  • Customizable rule library with semantic analysis.
  • Multi-language support (English, Japanese, Malay, Thai, Chinese).
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Enterprise Edition

For organizations seeking customization, automation, smart recommendations, and dedicated support to growth.

Request Pricing

Enterprise includes

  • Unlimited ASR and real-time translation in multiple languages.
  • Advanced call quality inspection with full compliance support.
  • Highly customized Q&A management and scenario-based insights.
  • Expandable features: process navigation, intelligent form filling.
  • Customizable brand display and dedicated technical support.
Contact sales
Type Free Edition Basic Edition
US$ 9.9 per Month		 Pro Edition
US$ 19.9 per Month		 Enterprise Edition
Scenarios       Contact the sales representative
Data source File import File import
Genesys/zendesk		 File import
Genesys/zendesk
Expandable features:
Customized scenario data insights
Customized analysis dashboard
Core functions      
Voice sessions quality inspection 180 mins per month
English		 360 mins per month
English		 14400 mins per month
English, Japanese, Malay, Thai, Chinese
Online sessions quality inspection 100,000 characters per month 500,000 characters per month 2,000,000 characters per month
Material inspection 15 per month 30 per month 120 per month
Quality inspection rule library Basic library
(Regular expression + Sensitive words + Volume)		 Basic library + Advanced library
(Regular expression + Sensitive words + Volume + Silence + Interruption + Speech rate + Emotion)		 Basic library + Advanced library + Custom
(Regular expression + Sensitive words + Volume + Silence + Interruption + Speech rate + Emotion + Customized Semantic)
Language English English English, Japanese, Malay, Thai, Chinese
Data processing      
Result export × PDF/Excel PDF/Excel
Data retention period 30 days duration of authorization duration of authorization
Brand display LOGO+Watermark No LOGO and Watermark No LOGO and Watermark
Customize brand logo
Value-added services      
After-sales service work order Online customer service + order + 24-hour response Exclusive customer manager + 7x24h technical support

Frequently asked questions

How is your product different from general-purpose large language models?

Our digital marketing agency offers services such as social media management, search engine optimization (SEO), pay-per-click advertising, content marketing, email marketing, and website design and development.

What deployment options are available?

We offer SaaS for out-of-the-box use, as well as on-premises and private cloud deployment to meet different enterprise requirements for security, compliance, and operations.

How quickly can we see results after deployment?

With standard SaaS deployment, you can go live the same day. Leveraging your historical conversation data, you can typically see significant improvements in QA accuracy, customer demand insights, and conversion rates within one month.

How do you ensure data security and privacy?

We comply with international security standards such as ISO27701 and ISO27001, with full-link encryption and data masking. Whether SaaS or private deployment, data is strictly isolated and will never be used for training external models without your authorization.

Can it integrate with our existing systems?

Yes. We support seamless integration with mainstream customer service systems, CRMs, telephony platforms, and WeCom, via API/SDK or custom development, ensuring smooth adoption within your existing workflows.

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